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FAQs

Nakheel Mall
First Floor - The Palm Jumeirah - Dubai - United Arab Emirates

The Dubai Mall:
Cinema Parking Level 10 (Near REEL Cinemas) - Dubai Mall - Dubai - United Arab Emirates

Al Ain Mall:
We are located in Al Ain Mall, Second Floor, Othman Bin Affan Street, Abu Dhabi, United Arab Emirates
Nakheel Mall Branch:
Sunday to Thursday: 10AM – 10PM
Friday & Saturday: 10AM – 11PM 
 
The Dubai Mall Branch:
Sunday to Thursday: 10AM – 10PM
Friday & Saturday: 10AM – 12AM 

AlAin Mall Branch:
Monday to Thursday: 12PM to 10PM
Friday & Saturday: 11AM to 12AM
Sunday: 11AM to 10PM
 

Trampo Extreme has been an immersive experience for the entire family. For visitors to jump they must be 3 years old or older.
All tickets remain the property of Trampo and cannot be refunded, transferred or resold. They are valid only for the date shown, location booked and are void if tampered with. 
In the event of a transaction error occurred during online ticket payment and customer was charged without a ticket confirmation, Trampo Extreme will review and verify the occurred and once the customers' claim is proven valid, issue the ticket as booked or refund the amount to the customer. 
Please arrive 20mins BEFORE your time-slot to check in. No extension of time is available for late arrival.
Wear comfortable clothes such as shorts, jogging pants, and t-shirts. Dishdasha, skirts and dresses are not allowed. No sharp objects such as jewelry, belt buckles or clothing studs. You may not wear shoes on the trampolines, only Trampo Extreme socks. Refer to our park general rules for more details.
Yes, you can but they may fall off so wear them at your own risk.
We have secured lockers at the park.
Pregnant women are advised not to take part in Trampo Extreme activities.
Yes, we do host birthday parties. To get more information about our birthday parties’ packages, please click here for more details.
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